Last updated: June 2026

The Poison Ivies are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your personal information when using our website.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Information contained within booking or contact enquiries

When purchasing tickets through our website, we may also collect:

  • Ticket purchase information

  • Transaction records

  • Billing information

  • Any information required to process and fulfil your order

We only collect information that is necessary to operate our website, respond to enquiries, and manage event bookings and ticket sales.

How We Use Your Information

We may use your information to:

  • Respond to booking and contact enquiries

  • Process ticket purchases and event registrations

  • Provide customer support relating to events and ticket sales

  • Communicate with you regarding your enquiry, booking, or purchase

  • Send event-related communications, including important updates and requests for feedback following attendance at an event

  • Maintain administrative, accounting, and financial records

  • Improve the operation and performance of our website

We do not sell, rent, or trade your personal information to third parties.

Marketing Communications

Where you have chosen to join the Poison Ivies Insiders mailing list or otherwise opted in to receive marketing communications, we may contact you with information about upcoming events, ticket releases, workshops, special announcements, and other The Poison Ivies news.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Event-related communications, including booking confirmations, event updates, and feedback requests relating to events you have attended, may still be sent where necessary in connection with a ticket purchase, regardless of marketing preferences.

Lawful Basis for Processing

We process personal information where it is necessary to:

  • Respond to enquiries and requests;

  • Take steps prior to entering into an agreement or booking;

  • Fulfil contractual obligations relating to ticket purchases and event attendance; or

  • Support our legitimate interests in operating and promoting The Poison Ivies and our events.

Ticket Purchases and Payments

Ticket purchases made through this website are processed using Squarespace Payments and/or payment providers integrated with Squarespace.

Payment information is processed securely by the relevant payment provider. The Poison Ivies do not store or have access to full payment card details.

We may retain information relating to ticket purchases for administrative, accounting, customer service, and legal purposes.

Sharing Your Information

We will only share your personal information where necessary to:

  • Process bookings or ticket sales;

  • Operate the website and associated services;

  • Comply with legal or regulatory obligations; or

  • Protect our rights, property, or safety.

We do not share personal information for marketing purposes.

Website Hosting, Cookies and Analytics

This website is hosted by Squarespace.

Squarespace may process technical information relating to visitors and website usage in accordance with its own privacy policies and terms of service.

Our website may use cookies and analytics tools to help us understand how visitors use the website and to improve user experience.

You may manage cookie preferences through your browser settings and any cookie controls provided on the website.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary to:

  • Respond to enquiries;

  • Manage bookings and ticket sales;

  • Meet accounting and legal requirements; and

  • Resolve customer service matters.

Information that is no longer required will be securely deleted or anonymised where appropriate.

Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request deletion of your personal information;

  • Restrict or object to certain processing activities; and

  • Request a copy of information you have provided to us.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

The Poison Ivies
thepoisonivies.burlesque@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations.

Any updates will be published on this page.

privacy policy